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Fraud Prevention


BELOW ARE 2 SCAMS THAT ARE AFFECTING STFCU MEMBERS:

Neither NCUA nor St. Tammany Federal Credit Union will ask you to wire/ send your money to them. Anyone who receives an e-mail that is suspected to be from NCUA and asks for account information or asks you to send money elsewhere, you should consider it to be a fraudulent attempt to obtain personal account data for an illegal purpose and should not follow the instructions in the e-mail.

If you responded to such an e-mail, provided any confidential account information, or sent any money, please notify St. Tammany Federal Credit Union immediately at info@sttammanyfcu.com or by calling 985-643-1237.

SCAM 2
STFCU members are currently receiving calls and texts from a number that is identifying themselves as STFCU. They are then asking for confidential information. Do not give them any information. The fraud department may text asking if a transaction was yours and ask you to reply yes. DO NOT!!! IF YOU DID NOT MAKE THE TRANSACTION DO NOT REPLY YES TO THE FRAUD DEPARTMENT TEXT.

If you receive a call asking for personal information:

1️⃣ Refrain from sharing any card or account information.
2️⃣ Hang up immediately.
3️⃣ Contact us at (985) 643-1237 if you shared sensitive information.

🚨Remember, STFCU will NEVER call, text, or email you asking for your account number, SSN, card number, PIN, or online banking login information.

PLEASE DO NOT FALL FOR THESE SCAMS!

Woman using a smartphone for fraud prevention and security.

STFCU offers FREE services to assist in the fight against fraud.

St. Tammany Federal Credit Union is committed to providing free and convenient access to your funds, any way you want and on your time.

Download the Card Suite Lite app for your VISA debit and credit cards.

Card Suite Lite places the complete control over when, where, and how your card is used in your pocket. Whether you’re looking to stop certain types of transactions, limit per-transaction spending, or if you just want to be notified on card activity, Card Suite Lite gives you the certainty and security you need.